Baggage

Checked baggage

Hand baggage

Excess baggage fees

Charter flights

Maximum size

158 cm

height +

length +

width

Maximum weight

23 kg

in Economy Premium

and Economy class

32 kg

in Business Class

Oversized baggage

and/or

more than

32 kg

and/or

more than

300 сm

Only as cargo

baggage allowance on UIA flights

CATEGORY	GENERAL ALLOWANCE	PANORAMA PREMIUM CARDHOLDERS	PANORAMA ELITE CARDHOLDERS
Economy Lite fare - flights within Ukraine and medium-haul flights * Economy Lite fare - long-haul flights	No checked baggage (0 PC) 1 or 2 pieces of baggage **	No checked baggage (0 PC) 1 or 2 pieces of baggage **	No checked baggage (0 PC) 1 or 2 pieces of baggage **
Economy Premium and Business Class on all regular flights.	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
All flights to/from Bangkok, Economy class.	1 piece of baggage (1 PC)	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)
Flights Ukraine – Delhi, Cairo / Delhi, Cairo – Ukraine, Economy class. Other flights to/from Delhi and Cairo, Economy class	1 piece of baggage (1 PC) 2 pieces of baggage (2 PC)	2 pieces of baggage (2 PC) 3 pieces of baggage (3 PC)	3 pieces of baggage (3 PC) 4 pieces of baggage (4 PC)
All flights from Colombo and from Rome and Milan to Colombo, Economy class. Other flights to Colombo, Economy class.	2 pieces of baggage (2 PC) 1 piece of baggage (1 PC)	3 pieces of baggage (3 PC) 2 pieces of baggage (2 PC)	4 pieces of baggage (4 PC) 3 pieces of baggage (3 PC)
All flights including Minsk, Economy class.	1 piece of baggage (1 PC)	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)
Non-stop UIA flights to/from New York and Toronto to Kyiv, Economy Class.	1 piece of baggage (1 PC)	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)
Other UIA flights to/from New York and Toronto onto UIA connecting flights to/from Kyiv, Economy Class.	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
Direct flights Odesa – Istanbul/ Istanbul – Odesa, Economy class	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
All flights to/from Beijing, Economy class.	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
Economy Class on all other regular flights.	1 piece of baggage (1 PC)	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)

* Economy Lite fare is not valid for flights Kiev - Minsk / Minsk - Kiev.
** 1 piece of baggage on flights: Kyiv – New York / New York – Kyiv, Kyiv – Toronto / Toronto – Kyiv, Ukraine – Delhi / Delhi – Ukraine, to/from Bangkok.

established baggage allowance for UIA flights

CATEGORY	GENERAL ALLOWANCE	PANORAMA PREMIUM CARDHOLDERS	PANORAMA ELITE CARDHOLDERS
Economy Lite fare - flights within Ukraine and medium-haul flights * Economy Lite fare - long-haul flights	No checked baggage (0 PC) 1 or 2 pieces of baggage **	No checked baggage (0 PC) 1 or 2 pieces of baggage **	No checked baggage (0 PC) 1 or 2 pieces of baggage **
Economy Premium and Business Class on all regular flights.	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
All flights to/from Bangkok, Economy class.	1 piece of baggage (1 PC)	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)
Flights Ukraine – Delhi, Cairo / Delhi, Cairo – Ukraine, Economy class.	1 piece of baggage (1 PC)	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)
Other flights to/from Delhi and Cairo, Economy class	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
All flights from Colombo and from Rome and Milan to Colombo, Economy class.	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
Other flights to Colombo, Economy class.	1 piece of baggage (1 PC)	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)
All flights including Minsk, Economy class.	1 piece of baggage (1PC)	2 pieces of baggage (2PC)	3 pieces of baggage (3 PC)
Non-stop UIA flights to/from New York and Toronto to Kyiv, Economy Class.	1 piece of baggage (1 PC)	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)
Other UIA flights to/from New York and Toronto onto UIA connecting flights to/from Kyiv, Economy Class.	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
Direct flights Odesa – Istanbul/ Istanbul – Odesa, Economy class	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
All flights to/from Beijing, Economy class.	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)	4 pieces of baggage (4 PC)
Economy Class on all other regular flights.	1 piece of baggage (1 PC)	2 pieces of baggage (2 PC)	3 pieces of baggage (3 PC)

baggage information

Infants (children under 2 years of age)
Seamen
Passengers with reduced mobility
Sporting equipment
Musical instruments
Arms and ammunition
Animals
Terms of refund for unused checked baggage

Infants (children under 2 years of age)

1 piece of baggage up to 10 kg (if the ticket includes free baggage allowance) and 1 fully collapsible baby stroller / pushchair or 1 car-type child seat which may be carried in passenger cabin, irrespective of service class (including 0PC tickets – hand baggage only fare).
Detailed information on travelling with children.

Seamen

2 pieces of baggage (2 PC). For passengers of “seaman” category 2PC baggage allowance applies provided that the ticket has been purchased at special seamen fare established at UIA. In such case the free baggage allowance is indicated on the ticket at the time of its issuance. Tickets at seaman fare are not available for purchase on the UIA website. You can buy tickets at the travel agency that cooperates with you shipping company.

Passengers with reduced mobility

+ 1 wheelchair per person (any wheelchair type, weight and size) and/or other assisting devices they are dependent upon, irrespective of service class (including 0PC tickets – hand baggage only fare). Passengers’ own wheelchairs can only be carried as checked baggage.
Detailed information about wheelchair carriage can be found here.

Sporting equipment

Carriage of sporting equipment must be confirmed to UIA while booking a flight.
Each set of sporting equipment up to 23 kg is considered one piece of baggage regardless of size. Exception: bulky sporting equipment and surfboards longer than 300 сm shall be carried as cargo.
Detailed information on sporting equipment..

Musical instruments

Musical instruments can be transported:

as hand luggage;
on additionally paid passenger seat;
as checked baggage;
as cargo.

Detailed information on musical instrument transportation.

Arms and ammunition

Carriage of arms and ammunition must be confirmed to UIA while booking a flight.

1 container with a weapon and 1 container with ammunition (up to 5 kg) are considered as one piece of baggage.
Detailed information on transporting arms and ammunition..

Animals

Carriage of animals must be paid and confirmed to UIA while booking a flight.
Exceptions. Service animals are carried for free and should be confirmed to UIA. Dogs / cats in the cabin: weight of the container with an animal – up to 8 kg, container size up to 115 сm (length + width + height). Dogs / cats in the hold: weight of the container with an animal – up to 75 kg, maximum dimensions: 110 x 75 x 75 cm.
The transportation of pets weighing 32 kg to 75 kg in the cargo hold is prohibited to/from: Bangkok, Beijing, Brussels, Chernivtsi, Colombo, Dnipro, Dubai, Ivano-Frankivsk, Kutaisi, London, Lviv, New York, Prague, Stockholm, Vinnytsia, Zaporizhzhia.
Detailed information on travelling with pets.

Terms of refund for unused checked baggage

Terms of refund for unused checked baggage carriage service on passenger’s / payer’s request*:

Prior to departure of the flight indicated on the ticket for which you purchased the service – you will be eligible to apply for a refund for purchased service or rearrange it to a different flight (if UIA has such a possibility) at the place where you purchased this service. If the service was ordered and paid for via the UIA website, the passenger/payer* must send a request to the e-mail address from which the passenger/payer* received a confirmation of the order, or request a refund via the UIA Contact Center.
After departure of the flight indicated on the ticket for which you purchased the service, but did not use it:
- you can submit your refund application online via the UIA Customer Relations Department or using the feedback form;
- you may rearrange this service for another flight (if UIA has such a possibility) via the UIA Contact Center.

* PLEASE NOTE: We make a refund to the person stated on the receipt confirming the payment for the corresponding service, or to the bank account from which the payment for the service was made. If there is no information about the payer for the service, the passenger receives a refund upon his/her application.

UIA will make a refund based on the service payment receipt and ID documents.

UIA reserves the right to refuse a refund if the passenger submits a refund application upon expiry of 12 months after the service payment receipt was issued.

EXCESS BAGGAGE CHARGES(oneway)

Please specify your route to get information about charges and explanation of zones:

From*

To*

departure date *

On regular and charter UIA flights the discount from charges applied less than 24 hours prior to scheduled flight departure and at check-in desks for excess baggage is available when paying 24 and more hours before scheduled time of the flight departure (doesn't apply to carriage of pets in the hold). Charges at the boarding gate are 20% higher than those applied less than 24 hours prior to scheduled flight departure and at check-in desks. Passengers who have already booked tickets can order additional services by themselves via Manage My Bookings.

ATTENTION! During boarding an aircraft, excess baggage carriage can be paid only by bank card.

Charter flights passengers are entitled to a free carriage of one piece (1PC) of checked baggage of up to 23 kg.

Excess baggage charges may vary depending on the season. Low season: 05.02-20.04.2019, 01.11-15.12.2019, 20.01.2020 - 31.05.2020. High season: 21.04-31.10.2019, 16.12.2019-19.01.2020.

If your route includes segments operated by different carriers the free baggage allowance and excess baggage charges of the first operating carrier will apply throughout the route.
Exception: On UIA flights operated under the code-share agreement with KLM/AF the checked baggage allowance and charges of the code-share carrier shown on your ticket will apply.

If a passenger has separate tickets for his/her journey: UIA (PS) and another carrier, the passenger's baggage shall be checked in only for the UIA flight segment; if for UIA (PS-PS) flights only, the passenger's baggage shall be checked-in to the final destination.

How to transport many things for less when you are flying Economy class

1. Choose a ticket fare that includes free checked baggage allowance, which also allows you to carry two bags in the cabin. Pick, for example, the Economy Standard fare. It includes, depending on your route, 1 or 2 pieces of checked baggage of up to 23 kg each and 2 pieces of hand luggage: the first piece weighing up to 7 kg /up to 55x40x20 cm and the second, up to 5 kg / up to 40x30x10 cm. Alternatively, select the Economy Premium all-inclusive fare with hand and checked baggage (2 pieces each), as well as a comprehensive list of additional services.
2. In addition to your free hand baggage allowance, you may take on board another cabin bag of maximum 5 kg / 40X30X10 cm for an extra charge, and it will only set you back 15 Euros. Payment can be made in advance via Manage My Bookings or at the departure airport.
3. Prefer the Economy Lite fare on medium-haul routes or flights in Ukraine? Pay for a checked-in baggage at least 24 hours before departure and save considerably. There is also an option of purchasing an additional piece of hand baggage of up to 5 kg for 15 Euros.
4. Take one item of seasonal clothing and an umbrella on board at no extra charge. Passengers who require a pair of crutches, a walking cane or a walker, may also carry these items in the cabin free of charge.
5. When traveling with an infant under 2 years, you will be able to bring on board, in addition to your allowance, one extra bag of up to 5 kg / 55x40x20 cm with the items that they may need during the flight, such as hygiene products, food, clothes, toys.

Hand baggage allowance for tickets, purchased before 01.11.2018, with the departure date starting from 15.01.2019 can be found here.

Hand baggage allowance for tickets purchased
after 01.11.2018 for departures from 15.01.2019:

TERMS AND CONDITIONS OF HAND LUGGAGE CARRIAGE

Hand baggage allowance
in Economy Class

Economy Lite fare (no checked baggage included)

1 piece of up to 7 kg

7 kg

Economy Standard, Economy Premium fares

1 piece of up to 7 kg
+ 1 piece of up to 5 kg

7 kg

5 kg

Hand baggage allowance
in Business Class

Business Saver, Business Flex fares
1 piece of up to 12 kg + 1 piece of up to 5 kg

12 kg

5 kg

Free hand baggage allowance on Embraer-145 aircraft: 1 piece up to 5 kg / up to 55х35х15 cm.

For carriage in the passenger cabin on board of UIA flights only that hand luggage is accepted, which meets the UIA requirements concerning the allowed per passenger number of pieces, their weights and dimensions.

Any additional items or accessories, such as a laptop, printed reading material, camera, portlet, "duty free" goods, personal documents, etc., shall be placed inside the hand luggage which is permitted to be transported in accordance with the rules established by these terms and conditions.

Any items exceeding the free hand luggage allowance, but not exceeding the dimensions of excess hand luggage, are accepted for carriage in accordance with the UIA fee, except for items transported free of charge in specified in these terms and conditions quantity.

Passengers who have already booked tickets can pay for additional hand baggage via MANAGE MY BOOKINGS.

FREE HAND LUGGAGE ALLOWANCE

Class of Service	1^st piece* Dimensions: max. 55х40х20 cm	2^nd piece Dimensions: max.40х30х10 cm
Short and middle-haul flights
Economy Lite (without checked baggage)	1 piece of up to 7 kg	Not allowed
Economy Standard Economy Premium	1 piece of up to 7 kg	1 piece of up to 5 kg
Business Saver Business Flex	1 piece of up to 12 kg	1 piece of up to 5 kg
Long-haul flights
Economy Lite Economy Standard	1 piece of up to 7 kg	1 piece of up to 5 kg
Economy Premium	1 piece of up to 7 kg	1 piece of up to 5 kg
Business Saver Business Flex	2 pieces of up to 15 kg (total weight)	1 piece of up to 5 kg
On all segments of PS-PS flights, containing UIA long-haul flight
Business Saver Business Flex	2 pieces of up to 15 kg (total weight)	1 piece of up to 5 kg

*NOTE: Instead of 1^st PIECE OF HAND LUGGAGE passenger can take:

1 Violin in the cover/case

1 Tennis racket in the cover/case

1 Badminton racket in the cover/case.

ON ALL UIA FLIGHTS IN ADDITION TO THE FREE HAND LUGGAGE ALLOWANCE FOR FREE OF CHARGE CARRIAGE IN THE PASSENGER CABIN IT IS ALLOWED THE FOLLOWING ITEMS:
All passengers	1 piece of seasonal clothing and 1 umbrella
Passenger with infant (child under 2 years old)	1 infant care item: e.g. a diaper bag that contains clothes, toiletries, soft toys and special baby food which may be needed during the flight. Dimensions of this bag shall not exceed 55x40x20 (cм), weight up to 5kg.
Passengers with disabilities	1 cane or 1 pair of crutches, or 1 walker, other mobility aids and medical devices needed during the flight, medicines prescribed by the doctors and required on board the aircraft. PLEASE NOTE: These items shall comply with applicable hazardous materials rules.

THE CORRECT STOWAGE OF THE HAND LUGGAGE IN THE PASSENGER CABIN

Hand luggage with dimensions max. 55х40х20 cm shall be stowed in the overhead locker above your seat.
Hand luggage with dimensions max. 40х30х10 cm shall be stowed under the seat in front of you.
Seasonal clothes can simply be hung up on the hook on the seat in front of you.

PLEASE NOTE: The overhead lockers above the emergency exit rows are reserved for the passengers who are sitting there.

ATTENTION! For your comfort and safety, if your flight is full or depending on the type of aircraft, it may not be possible to carry your hand baggage on board, even if it has the correct dimensions and weight. We will check it in and carry it in the hold free of charge.
In this situation it is necessary to remove the following items prohibited for carriage in the cargo compartment, but are permitted for carriage in the hand luggage: documents, medicines, valuables, mobile phones and laptops, batteries, electronic cigarettes, matches and lighters and others.

THE TRANSPORTATION OF HAND LUGGAGE, WHICH EXCEEDS THE FREE HAND LUGGAGE ALLOWANCE
(EXCESS HAND LUGGAGE)

Irrespective of free hand luggage allowance established for the purchased fare and class of service, each passenger is entitled to carry 1 additional piece of hand baggage weighing up to 5 kg (max. size 40х30х10 cm) and 1 additional piece weighing up to 12 kg (max. size 70х40х20 cm) upon the payment of the UIA fee.

ATTENTION! The fees set by the UIA can be changed without prior informing of passengers. The amount of the fee for the carriage of excess hand luggage is determined on the day it is paid.

IMPORTANT: Excess hand luggage fees on the entire one-way route:

	All zones	Zones 1 , 2 , 2а	Zone 3	Zone 4
1 additional piece of up to 5 kg / max. size 40х30х10 cm	15 EUR
1 additional piece of up to 12 kg / max. size 70х40х20 cm		80 EUR	150 EUR	210 EUR

ATTENTION! During boarding an aircraft, excess hand luggage carriage can be paid only by bank card.

ATTENTION! Hand luggage of all passengers, including transfer passengers, which does not comply with UIA established allowance regarding the quantity, dimensions or weight can be taken out to checked baggage and paid in accordance with the UIA established tariffs, if the total amount of the passenger’s checked baggage will exceed the free checked baggage allowance indicated in the ticket.

The designated UIA hand luggage allowances apply on UIA flights for all passengers including transfer passengers regardless of other airlines' involvement in the carriage on their route.

ATTENTION! Please take into account security rules for liquids in hand baggage when travelling from/via EU, UK, USA, Zurich, and Boryspil airport.